13. The history of Victory brand jigsaw puzzles
An essay about G.J. Hayter & Co. Ltd, the company that made the “Victory” brand of jigsaw puzzles (about 4900 words; 19 photos)
Instead of puzzle review and assembly walk-through accompanied by an essay about a related topic, this posting is just an essay. But it is a rather special one.
Information that I have found online about G.J. Hayter & Company who made the Victory brand of puzzles, is scanty, and much of that “information” (especially in its Wikipedia entry) is incorrect. Much of the content here comes from the late Tom Tyler’s 1997 book British Jigsaw Puzzles of the 20th Century. That book is now out-of-print but new copies are still available online from the publisher (for only £4!), from Amazon, and elsewhere.
I anticipate that I will be able to get further information about Gerald Hayter and the Victory line of puzzles in the future, and as I do I will update this essay.
[Please note that the following essay is primarily about jigsaw puzzles for adults and includes generalizations that do not necessarily apply to the manufacture of jigsaw puzzles for children, either by Hayter or by other companies.]
Introduction
Not too long after I became interested in wooden jigsaw puzzles I began to search for frugal alternatives to expensive new hand-cut puzzles and premium-quality laser-cut ones. (I am not complaining about the price of premium puzzles. I know they are labour intensive to make and require pricy materials and I still buy them as well as less-expensive alternatives.)
One of the alternatives I have been sampling has been factory-made vintage puzzles. As I discussed in my essay about British jigsaw puzzle history in this posting, many MANY wooden jigsaw puzzles for adults were made before the general public was attracted to less expensive cardboard ones. Several of these vintage puzzles often become available every week on eBay alone, and they often sell for reasonable prices.
Among the most frequent vintage puzzles to be offered for sale are ones branded “Victory”. As you will read below, most of them were made by workers in a factory rather than by independent craftspeople in an artisan workshop, and they used relatively easy-to-cut designs. They were therefore among the less expensive hand-cut wood puzzles when they were new, and they still are among the less expensive ones today. That is because Victory puzzles are less attractive to the high-bidding collectors of high quality vintage puzzles. But from an assembly point of view, with their thick pieces, vintage images and hand-cutting they are still attractive and fun puzzles for us to build today.
G.J. Hayter & Company, based in Bournmouth, Dorset, on the south coast of England, made the Victory brand puzzles. All of the other factories that made puzzles for adults at the time were printing or toy companies who began making puzzles in response to a market opportunity. G.J. Hayter was the only company that was founded by a puzzle-maker who began by making them as a hobby, and he stayed active manufacturing hand-cut wood puzzles long after all the other factory companies had ceased production because of the growing popularity of the much less-expensive die-cut cardboard puzzles.
The beginnings
Gerald Hayter was born in 1901, the son of a Dorset farming family. His interest in jigsaw puzzles was sparked when he was given a 100-piece one shortly before the outbreak of the Great War. That inspired the teenager to buy a fret saw and begin making them himself. The evolution this from being a hobby to becoming a part-time business is probably the familiar pattern of an amateur cutter giving them as gifts to family and friends and then finding that people were willing to pay for the puzzles that he made.
On leaving school he got a job as a low-paid bank clerk in Christchurch, in the suburbs of Bournemouth. His fret saw came with him, and to supplement his £1 a week bank salary he set up a puzzle-making workshop in a small garden shed. I imagine that this was about when he traded in his hand fretsaw for a treadle (foot-powered) scroll saw. In 1918 or soon thereafter, in honour of the Armistice he decided to name his line of puzzles “The Victory”. I infer how he sold his puzzles in those very early years from the fact that he became good friends with the owner and proprietor of Beales, the largest department store in Bournemouth.
At first his puzzles were mostly cut in the old push-fit style, in which pieces are not interlocking, but he soon developed both his skills and a good reputation, and he kept up with other puzzle-makers as new cutting techniques were introduced. He also trained his first assistant – his young wife (whose name I have not been able to find.)
In the early days the images on his puzzles were frequently made from unsold calendars, which had well-printed colour images on good quality paper, and his wood was recycled from tea shipping crates.
Expanding workshop
It is clear that by the latter 1920s Hayter had ambitions to move beyond being a small family workshop. He trademarked the name “Victory” (no longer “The Victory”) for jigsaw puzzles and in 1927 he incorporated the business naming it G.J. Hayter & Company Ltd.
In 1928 Hayter expanded, both by training more assistants and by moving his workshop to a rented workspace near the Bournemouth train station. He still kept his day-job and his wife supervised production during the daytime when he was at the bank. His small puzzle-making business was growing rapidly.
A 1928 advertising pamphlet listed about 150 pictures, and had puzzles in sizes from 50 to 1000 pieces. Unlike most of his contemporaries Hayter did not sell directly to the general public nor to businesses through a wholesaler. The pamphlet was aimed at department stores and other retailers and touted both the sales appeal of his puzzles in their attractive packaging, and the savings that sellers would have by buying directly from the factory.
Following the common practice at that time, images of the completed puzzle were not put on the box. Instead they had a generic image of friends assembling a puzzle:
The cutting designs now reflected the rapidly-developing puzzle cutting trends of that time; push-fit was replaced by interlocking connections, and the higher-end puzzles now included the popular figural pieces (also known as whimsies or silhouettes.) As the business grew Hayter developed more reliable sources for his prints, and larger-scale production meant the end of recycling wood from old tea chests. Hayter began using high quality beech plywood; either 3-, 4- or 5-ply depending upon the puzzle’s price range.
The descriptions of the puzzles in the 1928 pamphlet, and the quoted prices, suggest that their products were targeted to middle-class customers. All of the puzzles were still typical English calendar fare – traditional and often genteel country scenes, hunting, gardens, seascapes, and interiors with people in period dress.
Growth during the Great Depression
By 1930, business was booming and the company needed to expand from their crowded downtown workspace. The Great Depression was just beginning but Gerald (and, I hope, his wife) were confident about the future of their puzzle business. In 1931 the 28 year-old Hayter quit his job at the bank to run the company full-time, and he purchased an empty industrial building in the nearby suburb of Boscombe on the opposite side of town. (It must have been a very large building because the company continued to operate out of the same location until its very end.)
The timing of their further expansion was certainly good. As the Great Depression began a craze for jigsaw puzzles was just beginning. Rising unemployment (or fear of it being ahead) caused belt-tightening and a change in people’s recreational tastes. Except for the growth of inexpensive cinema, many people replaced evenings out on the town with evenings at home with friends and family.
It certainly didn’t hurt that everyone knew that jigsaw puzzles were among the favourite forms of recreation for the Royal Family and other members of the upper crust. And people found that they were also made good complement to listening to the radio. (That state-of-the-art entertainment had just recently become much more affordable, at least for those who still had jobs. Radios now had speakers instead of headphones that had to be passed around, and there were more broadcasters and programming diversity.)
As the 1930s progressed, G.J. Hayter & Co. expanded its distribution to include other countries in the Commonwealth as well as Europe and North America. They had grown to become one of the largest wooden puzzle manufacturers in the world. I have read various estimates of how many employees the company had at its peak, ranging up to 400 but I suspect that at least 300 is a pretty good approximation and that it probably occurred in the middle part of the decade.
By the late 1930s the “Jigsaw Jag” was already beginning to fade as peoples recreational and entertainment interests evolved. But demand for Hayter’s puzzles was less affected than some of its competitors: They had become the indisputable industry leader.
Victory series during the Jigsaw Jag
In 1932, now working out of his new factory, Hayter reorganized his offerings into several series reflecting different subject matter and differing price-points, and he introduced new packaging. All of his puzzles were still under the Victory brand name however their packaging now reflected their place in the company’s hierarchy of quality and price. Like all puzzle companies, Hayter distinguished between puzzles made for children and those intended for adults. Adult puzzles ranged in size from a mere 30 pieces up to 2000, but with 100-300 being the most popular sizes. All of the Victory puzzles continued to primarily be sold through department stores.
In response to the rapidly growing demand for adult puzzles from the working classes and unemployed people Hayter made inexpensive puzzles called the Popular Series. They had traditional nostalgic English images. Following the example of successes by other companies he also established the Topical Series that were similarly priced but featured more contemporary subjects like modern trains, aircraft and ships. There was also a variety of other lower priced topic-specific series, such as Cathedrals, Old Prints (fine art) and the Royal Family.
The puzzles in these lower priced series were made from thinner 3/16” 3ply and they did not have figural pieces, which would have significantly added to the time needed to cut them and therefore to their cost. They had an easy-to-cut interlocking strip-grid-cut with each piece having four sides, similar to what most die-cut cardboard puzzles still have today. As anyone who has assembled a cardboard puzzle knows, such puzzles can still be challenging but the degree of challenge is largely due to the size of the puzzle and characteristics of the puzzle’s image rather than the cutting pattern. I suppose that it was in response to market demand (or perhaps a low opinion of the working class?) that these less expensive puzzles included a reference picture on the box cover, unlike the company’s more expensive puzzles for adults.
The better-made, higher priced puzzles came in two series – regular ones just called Victory (without figural pieces) and Victory Artistic (with figurals.) People recognized them as being the higher quality lines because they were packaged in a distinctive sturdier gold box. Well, at least they were more distinctive when Hayter first began packaging them that way! They quickly became very popular and people began to call them “Gold Box” puzzles rather than Victory puzzles. While Hayter had been able to trademark the name Victory he could not trademark the colour gold for their packaging. Soon other manufacturers were packaging their own higher-tier puzzles the same way and calling theirs “Gold Box.” (Until much later Victory puzzles were never referred to as “Gold Box” on their packaging.)
Hayter’s gold-boxes stayed with the longstanding tradition for adult puzzles of not including a reference image on the box. In later years they featured that absence as being an advantage that added to the puzzles’ appeal:
The Victory Artistic Series puzzles were made from full ¼” (6mm) plywood and had better quality prints than the lower priced puzzles. The cutting design usually was still mainly an interconnected grid pattern but in the Artistic series the four-sided pieces were interspersed with rather rudimentary whimsies. The puzzles were released in various sizes and their prices were proportionate to their completed size and number of pieces. They were not categorized by topic and they included a wide variety of subjects, although the styles of the images were all intended to appeal to mainstream tastes.
The company’s 54-page 1938/39 catalogue Hayter introduced a new higher tier of puzzles that it called its Super-Cut series, which were also packaged in the prestigious gold boxes. This series aimed to challenge not just their manufacturing factory-puzzle competitors but also the independent craftspeople who made high-quality bespoke puzzles for wealthy customers.
According to David Shearer, a major English collector who maintains the The Jigasaurus website (where most of these puzzle photos come from), the process for customers to buy Super-Cuts is uncertain. They may have been limited to bespoke puzzles that were ordered by discerning customers who wanted the very best that Hayter could make. Alternatively, some of them may have been pre-made and offered for sale at the higher-end department stores. (We know that Harrods carried them!) One thing is certain, Super-Cut puzzles were the most sophisticated puzzles that Hayter’s company ever made and compared to its other series the company did not sell very many of them.
The company’s most talented and experienced cutters would have been assigned to make them because Super-Cuts required both creativity as well as a higher level of cutting skill. Their cutting design interacted with the puzzle’s image and used difficult-to-cut design tricks. Besides having standard features like “random cutting” rather than a grid pattern, cutting occasionally followed along the lines separating two different colours to make assembly more difficult. Other surprising touches and particularly attractive and well-placed whimsies were expected from these puzzles by the buyers who had paid a premium price for them.
One distinguishing feature of all Super Cut puzzles was that rather than have straight outside edges they had wavy edges (that some Super Cut aficionados call “pie crust.”)
The war years
It seems odd, but while the Great Depression ushered in good times for wooden puzzle-makers, the onset of the second World War marked the beginning of the end for all of them. The war impinged on both family and social life, and demand subsided due to people entering the military or assuming war-related volunteer roles, while others worked long overtime hours in wartime industries.
Also, the skills needed for making jigsaw puzzles are similar to those that were needed for wartime production. Jigsaw puzzle workers left for jobs that were both better paying and considered more patriotic. It became difficult for puzzle makers to hire sufficient staff to meet even the newly-limited demand.
During the War, jigsaw puzzle makers also experienced what we now call “supply chain problems” for the necessary materials. Good quality plywood in particular was essential for military needs and therefore difficult for them to obtain. In England, fine paper itself became unavailable for production that was not related to the war effort.
Early in the war, Hayter’s company would have faced additional difficulties because its factory in the suburbs of Bournemouth was only a few blocks from a beach on England’s southern coast. There would have been many air raids, as well as extensive travel restrictions and security arrangements in that part of England, which was the region that was most vulnerable to infiltration by spies or attack.
As a result of this sudden shift, most of the jigsaw companies which made other products that qualified as wartime production focused on that side of their business, and suspended or greatly reduced jigsaw puzzle production for the duration. But G.J. Hayter & Company had no products except its jigsaw puzzles so it struggled through the war at a reduced scale.
Hayter shifted most of its production to children’s puzzles (at least partly because they were smaller and easier to cut) and his puzzles for adults often emphasized patriotic themes in its images. The company also publicly promoted the contribution it was making to the war effort by providing puzzles for recovering patients in military and civilian hospitals. The above whimsy of a diver was from a puzzle that I believe was made during this wartime era.
Post-war doldrums
After the War the supply chain problems continued in Britain and rationing continued for a few years. Because the jigsaw craze was over many of Hayter’s competitors never did return to making puzzles. Perhaps more importantly, the general public was now more prosperous and they wanted to put their depression-era culture behind them.
As a hallmark of this, new consumer society people turned towards products that were short-lived and disposable. In the case of jigsaw puzzles it meant that the cheap cardboard puzzles which could be assembled once and then thrown away or passed along to others suited the new mindset better than durable wooden ones. Improvements in the technology of die-cutting and the quality of cardboard, as well as production techniques learned from the demands of wartime production combined to make cardboard puzzles much, MUCH less expensive than labour-intensive hand-cut wood puzzles could ever be.
The wooden jigsaw puzzle companies that did return to production after the war limped along for a few years but all of the Golden Age factories stopped making wood puzzles for adults over the next decade. Interestingly, none of them transitioned to making cardboard jigsaw puzzles. For the most part, the realm of wood jigsaw puzzles for adults largely returned to its earlier roots – hand-made items individually made by skilled craftspeople in small workshops, affordable only by the affluent or through puzzle library rental programs.
Gerald Hayter’s company got a brief bump in 1952 when King George VI died and especially the next year when Britain used the coronation of the new Queen Elizabeth II as a symbolic celebration of both the nation’s heritage and the end of wartime austerity. Sales in royal family memorabilia boomed, and an heirloom wood puzzle suited the occasion much better than a cardboard throw-away one. Hayter issued thirty-five different puzzles depicting such subjects as the new Queen, Prince Phillip, the baroque Coronation Coach, and soldiers and guards performing Royal duties.
This time was the peak of G.J. Hayter & Company’s post-war production, employing about 100 people including 50 cutters, a significant drop from the 1930s scale of production. After the Coronation binge the company was back to a struggle for survival. Hayter stayed in the business longer than the others partly by focussing mainly on children’s puzzles and also by extending its Victory brand into other plywood toys for children like ping-pong paddles.
I suspect that the rise of television was a very important aspect of the changing times and recreational interests. The audio-only aspect of radio meant that it could complement rather than compete with jigsaw puzzles as a family activity. However television is different: It is a magnet for both peoples’ ears and their eyes.
The company continued to make puzzles for adults through the 1950s and ‘60s, dropping old subjects and introducing new images trying to keep up with changing public interests. But each new Hayter catalog documents that the company was becoming more of a manufacturer of puzzles, games and toys for children, and fewer and fewer puzzles for adults were listed.
I know very little about what it was like to work in Victory’s Jigsaw puzzle factory in Boscombe, in the suburbs of Bournemouth, either during its heydays during the 1930s or after the war. However Andrew Knowles was recently able to find two photos that are dated circa 1965. This first one is of cutters turning the mounted prints into jigsaw puzzles:
I was surprised to see how closely the cutters are working near each other, since by 1965 the number of workers at the Boscombe factory was so greatly reduced from what they had been in the 1930s. There is also no sign of task lighting, and I can’t see any vacuum system to remove the sawdust.
My first job was in a factory in 1965, so having only male factory workers does not strike me as unusual for that time period, but I was struck by how young many of them look. Perhaps it is just my perspective now as an old coot, but most of these cutters look like teenagers. None of them look like the middle-aged and old men who constituted the majority of my co-workers in 1965 when I looked much like that young fellow in the middle of this picture.
This next photo is workers putting the pieces into their boxes:
Again, they are working in closer proximity to each other than I would expect, but the elephant in the room is that this job is done exclusively by women, as distinct from the presumably better-paid young male cutters.
Elsewhere in the plant there would have been workers doing many other jobs that would have been essential for making wood jigsaw puzzles and the boxes to put them in. Besides cutting and sanding the plywood blanks and gluing their images to them, and making the boxes, there would have been many ancillary roles such as warehousing of raw materials and finished product, shipping, and of course cleaning up all that sawdust. In the office in those pre-computer times there would have been other employees managing the purchase of supplies, correspondence related to sales, bookkeeping, payroll, and all of the other paperwork that manufacturing entails.
Coordinating and managing all of this through good times and bad must have been hard work for Mr. Hayter, and supporting him must have been a challenge for his anonymous (to me) wife. [Note: You may have noticed that my account has been quite deficient regarding information about the Hayters’ personal lives. I don’t even know if they had children. I hope someday to learn more about them, as well as about the workers who were behind the physical legacy that I now experience in assembling the jigsaw puzzles that they made.]
Continuing under a new owner
In 1970, at the age of 69, Gerald Hayter sold his company to J.W. Spear & Sons Ltd., one of the world’s foremost toy and game manufacturers. The Spear company is most famous for holding the rights to manufacture and sell the board game Scrabble in all markets outside of the United States.
J.W. Spear & Sons has an interesting history in its own right. The company had been founded in 1879 by Jewish businessman Jacob Wolf Spier (1832-1893) near Nuremberg, Germany. Initially they made a variety of products but by the turn of the century, games had become their main focus.
In 1932, the company set up a branch factory near Enfield in Britain and some members of the family moved there to run it and Anglicised their name to Spear. Ostensibly the reason that they established this subsidiary was to avoid customs duties. But to give this decision context, that is the same year that the Nazis became the largest political party Germany’s Reichstag, and when Adolph Hitler narrowly lost when he ran against Paul von Hindenburg in the presidential election. Hitler was appointed to the powerful position of Chancellor by von Hindenburg the following year.
As the Nazis rose in power, and oppression of the Jews increased, more of the family moved to England. In November 1938, right after Kristallnacht (The Night of Broken Glass), like many Jewish-owned businesses, the company’s German factory was forcibly sold at a bargain-basement price to a non-Jewish owner. Hermann Spear, the dispossessed director of the Nuremberg factory was jailed many times by the Nazis and later died in Auschwitz. Now commonly known as Spear’s Games, the English company remained a family-run business until 1994, when it was sold to Mattel after a fierce bidding war with Hasbro.
But back to 1970. Spear & Sons moved the manufacture of most of the Hayter company’s children’s products, including its children’s puzzles, to its main factory 124 miles away in Enfield, on the north side of London. But it continued to make puzzles for adults at the Hayter facility in Boscombe. At first, G.J. Hayter & Company continued as a subsidiary of its new owners but it was later identified on its packaging as a division within the Spear company.
The Boscombe factory became a shadow of its former self. Besides having moved production of all children’s products to Enfield, Spear greatly reduced the production of adult puzzles, dropping the Topical series entirely and greatly reducing the number of puzzles made in the other series.
In 1980, J.W. Spear & Sons greatly streamlined the lines of Victory puzzles that the Hayter company had been making for adults. They discontinued ALL of the various lower-priced series as well as the higher-priced Super Cut one. All of the Victory puzzles were now called Victory Gold Box Plywood Jigsaw Puzzles.
The cutting design for these Gold Box puzzles was similar to what had previously been the Artisan series, having rather simple figural pieces within a matrix of more-or-less square pieces with tabs to make them interconnect. However as a way to speed up cutting and reduce costs, cutters stopped making a lot of the internal interconnecting tabs, replacing them with an easy-to-cut wavy line. Now many of the pieces only had tabs on two or three sides of the piece.
In my review-essays of one such puzzle here in which I observe that this cost-cutting measure actually seems to have been a win-win. I found that replacing some of the connecting tabs with a wavy side actually makes assembly more interesting and more challenging than when the Artisan puzzles had been fully interconnected.
As the name suggests, these Victory puzzles continued to be packaged the old-fashioned way, in their classy gold boxes and without a cover picture or any information other than a title and brief vague description to indicate what the puzzles image would be. Over time the number of puzzles on offer grew fewer and fewer. The new organization of the product line grouped them into series according to their number of pieces. In the latter years even the most popular sizes only had about 12 puzzles available at any one time.
In 1988 the Spear company discontinued making puzzles for adults completely and closed the Bournemouth factory. After over 70 years of Victory puzzles, the company that began as a hobby and grew to become the largest and longest-lasting of the factory companies from wooden jigsaw puzzles’ Golden Age come to an end.
A new Victory
On September 21, 2022, Bournemouth-raised Andrew Knowles announced that he, his son Aidan, and friends James and Toby Martin have formed a new company that will revive making Victory brand wooden puzzles in that City. Since the name Victory is considered abandoned they have been successful in registering trademark of it for their new company, which is called Victory Wooden puzzles.
Like Gerald Hayter before them, they are beginning as a small workshop-scale operation but they are using the new computer-controlled laser-cutting technology that Gerald could never have even dreamed about. In doing so they are taking on a David vs. Goliath challenge. While laser-cut puzzle companies have become fairly common in other countries (Canada alone has 6 of them) in England the giant Wentworth company absolutely dominates the laser-cut wooden puzzle marketplace.
Their new company has ten puzzles with varying styles of artwork in their initial offering. Artistically trained Aidan Knowles is their cutting designer, and James and Toby Martin who also run a printing business will be making the puzzles in their workshop which is less than 10 miles from the location of Gerald Hayter’s former factory in Boscombe.
The new Victory company is true to its predecessor’s roots, making puzzles at the more frugal end of the wooden puzzle marketplace. All of their currently-available puzzles appear to be designed by Aidan to reflect the general style of Hayters’ Artistic Gold Box puzzles, although updated with more-elaborate whimsies. They are all about 250 pieces, images are printed directly onto 3mm medium density fibreboard, and their prices are similar to Wentworth’s puzzles of comparable size.
For more information about what we can think of as Victory 2.0, and to order their puzzles, go to their website.
The Hayter/Victory history is interesting. I feel amazed by the depth of your research. Often, when I feel motivated to research something on the Internet, I quickly get sidetracked because some unusual phrase will remind me of a song recorded by, say, Smokey Robinson and the Miracles, and I will then spend the subsequent hour tracking down and listening to golden oldies! However, I admire your level of research. The photo of the table tennis set looks awfully familiar. I don't recall the brand name on the box that was "archived" in my parents' home, but it was the set with which I learned that game/sport. It may well have been a Victory product. Besides a few minimal-piece, cardboard-tray jigsaw puzzles with images such as Donald Duck or Mickey Mouse, the first "serious" jigsaw puzzle I can remember was given to me at Christmas the year I was five. It was a plywood puzzle of perhaps 100 pieces made by Knightsbridge. I can see that vintage puzzles by that company are still advertised on-line. I haven't yet seen any history of the company, though. Thanks for your latest posting, Bill.
Great stuff, Bill. Just a footnote about the end of Victory. After Spears & Co folded in 1988, the Victory name was purchased by Waddington's, and they put out a series of 8 laser cut wooden jigsaw puzzles under that name in 1989. This was a short-lived experiment though. You will find some examples on Flickr: https://www.flickr.com/photos/140550140@N03/29100976892. Best wishes, Wout, Groningen, Netherlands.